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How to Switch From Airtel Postpaid to Prepaid

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How to Switch From Airtel Postpaid to Prepaid


Airtel postpaid customers can easily switch to prepaid, but to do so they need to visit an Airtel store. The telecom operator has a strong presence in India and provides postpaid and prepaid services to its calling and data consuming subscribers. Airtel postpaid customers will receive monthly bills of their expenses after the end of the month, but prepaid customers will have to pay before availing the data and calling benefits. Recharging prepaid plans and paying postpaid bills is very easy, and can be done through the Airtel Thanks app or through third party apps like Paytm, Freecharge and others. However, when you have to switch from postpaid to prepaid, the process can be a bit lengthy and not common sense for everyone.

For them Airtel For subscribers who want to switch from postpaid to prepaid, we have prepared a step-by-step guide on how to make the switch.

How to switch from Airtel Postpaid to Airtel Prepaid

To switch from Airtel Postpaid to Prepaid, you need to visit the nearest Airtel store. Previously, it was necessary to carry certification documents such as proof of identity and address when visiting the store, but now Airtel has introduced a new OTP policy that makes it much easier to switch to prepaid. Before you switch to prepaid, it is important to note that data rollover benefits may be confiscated and all collective data may be lost for some time. Furthermore, all Airtel Thanks app benefits given to postpaid customers are also lost with the switch. Customers must be on Airtel postpaid for more than 30 days to qualify to switch to prepaid. Follow these simple steps to switch from Airtel postpaid and become an Airtel prepaid subscriber.

  1. To begin with the switching process, the Airtel postpaid subscriber must visit the nearest Airtel store. To find the nearest Airtel offline store, Go here.

  2. At the store, you can ask a customer service representative to assist you in this process. They will ask you to fill out the postpaid prepaid migration form. Fill in all the required details on the form and submit it to the representative.

  3. After submitting the form, the representative will inform you about the arrears to be paid. This includes the final bill and the amount generated on a pro-rata basis. If you have not already cleared your dues, please pay your dues at Airtel Sore.

  4. After all arrears have been paid and the form has been submitted, a request will be made by the representative to convert to prepaid.

  5. An OTP will be sent to your number, and after you give that OTP to the representative and verification is complete, you will receive an SMS to your phone stating that you have received a postpaid request for a prepaid shift request.

  6. For prepaid it takes about two hours to activate this change. Airtel customers will need to recharge the FRC in-store.

  7. Upon completion of the shift to prepaid, customers can recharge their prepaid SIM through the Airtel Thanks app or other third party apps such as Paytm or Freecharge with their preferred plan.


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