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How to Switch From Airtel Prepaid to Postpaid

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How to Switch From Airtel Prepaid to Postpaid


Airtel customers can switch from prepaid to postpaid by following a simple process from the comfort of their own home. Airtel is a leading telecom operator in the Indian market and offers not only prepaid and postpaid services but also broadband and digital TV services. Airtel offers additional benefits for its postpaid customers such as Amazon Prime and Disney + Hotstar subscription and more. Airtel postpaid plans cost Rs. 399 and there are also data rollover benefits. If any Airtel prepaid user wants to switch to postpaid, the process is very simple and requires following some simple steps in the Airtel Thanks app.

For all those interested in switching from Airtel prepaid to Airtel postpaid, we have compiled a step-by-step guide on how to make the switch.

How to switch from Airtel prepaid to postpaid

Before starting the process of switching to postpaid, it should be noted that an address and D verification process will be done by an Airtel representative. They will come to your home and check if the billing address is valid and it is important that you have your documents ready for the process to run smoothly. Also, under the postpaid connection, monthly bills will be sent to the specified address and email id.

  1. After downloading, register using the app OTP method. You will see the recharge plans, available balance and all other details on the home page.

  2. Click on Prepaid to postpaid Select from the main horizontal scroll menu below your account details.

  3. Choose the postpaid plan you want to switch to, the most affordable is Rs. 399, and other tribes Rs. 499, Rs. 999. All postpaid plans offer a variety of benefits. You can view all postpaid plans Here.

  4. Enter your Airtel phone number and verify using it OTP method. After entering the OTP and verifying the number, the Airtel Thanks app will ask for your email ID. The bill copy will be sent to the email address specified so make sure you fill in the correct details.

  5. After that, the Airtel Thanks app will ask for your address details. Please be careful when filling out this information. Make sure you fill in all the correct details so that an Airtel representative will come to your home for verification.

  6. Tap Confirm the order And then select the appropriate slot time for the representative to arrive to verify your documents.

  7. Airtel tells customers to easily keep their address and ID proof for verification. The representative will visit the filled address, take a photo of your ID card and click on the live image.

  8. After verification of the documents, the conversion will take place in a few hours. Airtel said the postpaid service would take about 48 hours to activate. Typically, the transition process takes place between 10pm and 5am after verification, resulting in fewer hiccups at the end of the user.

  9. Airtel will adjust any balance left while prepaid with the first bill. Before switching to postpaid, all data remaining after the conversion is complete will be lost. Only the talktime balance will be adjusted on the first bill. All benefits such as helotunes and other value-added services are carried forward.

  10. After making a prepaid to postpaid connection request through the Airtel Thanks app, users can track the status of their switch through the app.


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